All Publications
The State of the Postal Sector 2024
17.12.2024 — Marking the UPU’s 150th anniversary, the State of the Postal Sector 2024 highlights the evolution, performance and future of the global postal industry. It reflects on historical milestones, from serving 600 million people in 1874 to 7.3 billion in 2024, and explores shifts driven by technological advancements and e-commerce. The report introduces “ecosystemic growth”, an approach recognising the postal sector as part of a broader logistics network thriving on innovation and collaboration. It features the 2024 Integrated Index for Postal Development (2IPD), which evaluates systems based on reliability, reach, relevance and resilience.
Sustainable Development Goals Report – Assessing the alignment of the UPU strategy for 2021–2025 with the UN SDGs
16.12.2024 — In this report, the UPU’s 133 work proposals were found to align, to varying degrees, with 15 of the 17 SDGs. Notably, strong alignment was found with Goal 17 (Partnerships for the Goals), Goal 9 (Industry, innovation and infrastructure), Goal 10 (Reduced inequalities), Goal 1 (No poverty) and Goal 8 (Decent work and economic growth).
Digital trade regulations – an analysis of their impact on postal volumes
15.11.2024 — This policy brief focuses on physical digital trade, specifically the cross-border e-commerce of tangible goods ordered through digital platforms. It examines the impacts of preferential trade agreements (PTAs) with digital trade provisions on cross-border e-commerce, with particular emphasis on their implications for designated operators and policymakers.
Potential postal business models to serve MSMEs: Companion document to the study “Posts as enablers of MSME payment digitalization”
02.10.2024 — This particular report serves as a companion document to the study “Posts as enablers of MSME payment digitalization”.
Posts as enablers of MSME payment digitalization
02.10.2024 — The role of Posts should ideally be to facilitate digital payments between micro, small and medium enterprises (MSMEs) and their customers and suppliers. As a trusted member of the community, Posts serve both as ambassadors and customer support to foster MSME digitalization.
Citizen access to postal services – a precursor for socio-economic growth
20.09.2024 — The analysis presented in this policy brief goes beyond the economic factor to show that the postal sector also makes a significant contribution towards the achievement of national SDGs.
Greening First and Last-Mile Delivery Infrastructure in Malaysia
18.09.2024 — The case study titled "Greening First and Last-Mile Delivery Infrastructure in Malaysia" underscores the pivotal role of Pos Malaysia in supporting the nation's climate commitments and ambitious goals to reduce greenhouse gas emissions. This study highlights Pos Malaysia's initiatives in fleet electrification and overall sustainability, positioning the postal service as a key contributor to Malaysia's environmental strategy.
Infrastructure for Circularity in the French Postal Sector
18.09.2024 — The case study titled "Infrastructure for Circularity in the French Postal Sector" examines how La Poste France, as a publicly owned and mission-driven company, is transforming its operations through an integrated circular approach. This transformation involves making their processes more environmentally friendly, influencing the broader value chain, and diversifying their services to create new revenue streams. This study will be of special interest to those engaged in the green transformation of the postal sector, as well as to stakeholders focused on broader environmental policy issues.
Union Postale Summer 2024
16.08.2024 — This quarter in UNION POSTALE we’ve taken a deep-dive into the ways the UPU and its members are working to build the strongest postal network possible – both physically and digitally.
Development of physical postal services to better reflect e‑commerce customer needs in both the “below 2 kg” and “above 2 kg” markets
08.08.2024 — This study, covering all UPU regions, was conducted as part of the research on physical postal services and e-commerce market development outlined in the Abidjan Business Plan, which was approved at the 27th Congress in Côte d’Ivoire in 2021. The aim of the research was to understand the factors influencing the use of physical postal services for e-commerce shipments, focusing on weight categories above and below 2 kg, and to evaluate how the UPU's physical postal service portfolio could be enhanced to better meet the needs of e-commerce customers.