Connect.Post
Connect.post is an initiative of the UPU to connect every post office to the Internet by 2030, to bring meaningful digital transformation and inclusion of businesses and citizens in the communities they serve.
Library case studies
Posts are being successfully leveraged to provide inclusive digital services to communities around the world. You can explore these examples in our case studies library.
Research and publications
Insights into the digital transformation of postal services, from regular research to measure and monitor the latest digital developments in the sector.
Digital partnerships
eTrade-for-all is a collaborative UN wide multi-stakeholder effort to scale up cooperation, transparency and aid-efficiency for inclusive e-commerce.
Cybersecurity
The UPU has approved security policy recommendations in order reduce the incidence of domain hijacking, phishing and spoofing in the postal sector.
UN digital cooperation
The postal sector is a key element of the World Summit on the Information Society (WSIS) which oversees the development of the Information Society.
Capacity building and training
A complete training package on Electronic Postal Services is also available on the Trainpost platform.
In collaboration with the International Telecommunication Union (ITU), the UPU has developed a certified training on "Inclusive Digital Transformation in the Public Sector".
The joint course is open for registration with the deadline on 20 April 2026. It will be an online instructor-led training delivered on the ITU Academy platform on 18 – 29 May 2026. Interested participants can register directly here.
The training is particularly relevant for policy makers and regulators dealing with digital connectivity, telecommunications or digital transformations.
This online instructor-led training course is designed to provide a comprehensive understanding of how digital technologies can enable inclusive public service delivery and governance, and how to practically drive digital transformation in the public sector, leaving no one behind.
Through theoretical insights, practical examples from global as well as national initiatives and hands-on exercises, learners will explore strategies for implementing digital changes within their organization. They will also learn how the postal network can be effectively leveraged for digitally empowering even the harder-to-reach populations, including those in rural and underserved areas, women, MSMEs, or marginalized communities. This course also aims to equip learners with practical skills and knowledge to effectively lead and participate in digital transformation.
More information can be found here.
TradePost takes its first steps in Côte d’Ivoire
Bridging the digital divide via the Post
