Solidarity is the essence of the postal family. In this issue of Union Postale, you will learn how Ukrposhta employees have worked tirelessly to ensure civilians’ access to essential services, and how UPU members have stepped in to support them. The thread that ties the majority of this edition together is transformation.

The UPU’s new management shares its vision for the organization and the transformation of the postal sector, Canada Post provides useful insight on employee inclusion, and TTPost explains how it transformed its track and trace solutions to facilitate convenience and gain customer confidence.