Marking the UPU’s 150th anniversary, the State of the Postal Sector 2024 highlights the evolution, performance and future of the global postal industry. It reflects on historical milestones, from serving 600 million people in 1874 to 7.3 billion in 2024, and explores shifts driven by technological advancements and e-commerce. The report introduces “ecosystemic growth”, an approach recognising the postal sector as part of a broader logistics network thriving on innovation and collaboration. It features the 2024 Integrated Index for Postal Development (2IPD), which evaluates systems based on reliability, reach, relevance and resilience.
Additionally, the innovative “natural postal development levels” measure performance relative to economic and geographic contexts, revealing gaps and opportunities for improvement. By addressing challenges such as declining international volumes, digital adoption gaps, and logistics capacity, the report presents tailored solutions and partnerships as key to driving growth and strengthening the global postal ecosystem.
Additionally, the innovative “natural postal development levels” measure performance relative to economic and geographic contexts, revealing gaps and opportunities for improvement. By addressing challenges such as declining international volumes, digital adoption gaps, and logistics capacity, the report presents tailored solutions and partnerships as key to driving growth and strengthening the global postal ecosystem.
