The postal sector needs to build capabilities to improve the resilience and security of digitalized postal processes and services. Therefore, a cybersecurity framework is necessary to install trust among digital postal stakeholders, their customers and partners.

The UPU has approved a number of cybersecurity policy recommendations for member countries and their designated operators to follow to reduce the incidence of domain hijacking, phishing and spoofing in the postal sector, which are the leading causes of breaches, identity theft and fraud.

The details on these UPU cybersecurity recommendations can be found here