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Digitalization and digital transformation of postal services has become a strategic priority as the digital economy is expanding. Postal operators worldwide are implementing new technologies to modernize, diversify and adapt services to customer demand.
According to UPU research, over 93% of Posts provide some form of digital postal services either directly or in partnership with other companies. From basic digital postal services such as online track and trace, e-post through to e-government and e-commerce services such as digital identities, national marketplaces, e-payments and e-logistics, innovation continues at pace.
Postal Data Hackathon
In order to bring to life partnerships between postal operators, technology companies, academia and other experts to address challenges and co-create solutions through the wealth of postal data, the UPU is hosting a Postal Data Hackathon in Berne, Switzerland, on 23 and 24 June.
Taxonomy of digital philatelic products
Here you can find a taxonomy which reflects today’s world of digital philately to help customers understand the types of products available.
.POST
The .POST internet top-level domain, managed by the UPU, protects and promotes the postal sector in cyberspace.
Connect.Post
Connect.post is an initiative of the UPU to connect every post office to the Internet by 2030, to bring meaningful digital transformation and inclusion of businesses and citizens in the communities they serve.
Cybersecurity
The UPU has approved security policy recommendations in order reduce the incidence of domain hijacking, phishing and spoofing in the postal sector.
Research and publications
Insights into the digital transformation of postal services, from regular research to measure and monitor the latest digital developments in the sector.
eTrade for All
eTrade-for-all is a collaborative UN wide multi-stakeholder effort to scale up cooperation, transparency and aid-efficiency for inclusive e-commerce.
ICT4development and SDGs
The postal sector is a key element of the World Summit on the Information Society (WSIS) which oversees the development of the Information Society.
UPU Secure E-services Framework
The UPU has developed a range of tools and legal instruments for countries interested to link their national e-services into the international digital postal network – a single territory allowing the circulation of secure communication services around the globe.
UPU conference emphasizes need for global cooperation in postal data utilization and protection
15.11.2024 — The UPU’s Conference on Postal Regulation, held amidst the Council of Administration sessions on 6 November, focused on the theme “Data Utilization in the Postal Sector – Opportunities and Challenges”.
UPU Innovation Forum spotlights AI’s potential for improved postal services
01.11.2024 — The 2024 Postal Innovation Forum, held during the UPU’s fall Postal Operations Council session, explored how AI can shape customer experiences and futureproof postal services, focusing on balancing technology with the human touch.
2024 TradePost Awards: Recognizing Postal Services as Drivers of Trade Inclusion
23.09.2024 — The Universal Postal Union, in partnership with the Global Alliance for Trade Facilitation (the Alliance) and the International Trade Centre (ITC), honoured five organizations at the 2024 TradePost Awards in Geneva, Switzerland on Friday, 13 September. Pos Indonesia, MyDutyCollect, Turkish Post, Saudi Post, and Cambodia Post each demonstrated commitment to trade inclusion and support for growing micro, small and medium enterprises (MSMEs).
UPU involvement in the 32nd Conference on Postal and Delivery Economics
07.06.2024 — The 32nd Postal and Delivery Economics Conference, held from 29 to 31 May at the Universal Postal Union headquarters in Berne, ended on a positive note, showcasing a successful partnership with the UPU.
UPU launches AI-focused Innovation Challenge amidst postal conference
29.05.2024 — The UPU opened its Innovation Challenge in Berne today in conjunction with the 32nd Conference on Postal and Delivery Economics.
UPU conference on postal reform continues shaping postal services with global regulatory insights
10.05.2024 — During the UPU’s Council of Administration (CA) session on 2 May 2024 (S5), the postal regulatory community gathered at the Conference on Postal Regulation to discuss the wide variety of approaches to postal regulatory reform being adopted by governments and policymakers in response to market trends, technological innovations and the surge in customer demand for e-commerce.
Posts prioritize cybersecurity at UPU forum
30.04.2024 — Postal experts and cybersecurity consultants addressed escalating cybersecurity challenges faced by the postal sector worldwide during the UPU’s Cybersecurity Forum on 25 April 2024.
Côte d’Ivoire, Canada, Germany and India win the UPU’s TradePost Awards
08.12.2023 —
The Universal Postal Union (UPU) launched the first TradePost Awards during its inaugural TradePost Forum held in Geneva, Switzerland. Côte d’Ivoire, Canada and Germany were announced as the winners in the three official categories, and India received an award in a special category dedicated to trade initiatives promoting the Sustainable Development Goals (SDGs) on gender equality and climate action.
Postal forum on addressing targets new technologies to open up opportunities
09.11.2023 — During its autumn Postal Operations Council session, the UPU organized the first Addressing Forum in the Abidjan Postal Cycle (2021-2025) bringing together multi-sectoral expert speakers and attracting a global audience of more than 200 participants. The Forum showcased the importance of integrating geospatial data with pioneering geographic information system (GIS) technologies in managing addresses to maximize their data quality.
Unleashing the power of data: Reflections on the UPU Postal Data Hackathon
28.08.2023 —
Last month, Ghana Post had the privilege of participating in the Universal Postal Union’s (UPU) Postal Data Hackathon in Berne, Switzerland. As someone interested in data science, analytics, and problem-solving, this experience was highly rewarding for me, both at the personal level and for Ghana Post at large. Hackathons such as this one offer an excellent opportunity for postal administrations and their employees to enhance technical skills, learn new tools and techniques, and foster valuable connections with like-minded professionals.