Digital services through Posts

Digital economy activities

Connect.Post

Connect.post is an initiative of the UPU to connect every post office to the Internet by 2030, to bring meaningful digital transformation and inclusion of businesses and citizens in the communities they serve.

Library case studies

Posts are being successfully leveraged to provide inclusive digital services to communities around the world. You can explore these examples in our case studies library.

Research and publications

Insights into the digital transformation of postal services, from regular research to measure and monitor the latest digital developments in the sector.

Digital partnerships

eTrade-for-all is a collaborative UN wide multi-stakeholder effort to scale up cooperation, transparency and aid-efficiency for inclusive e-commerce.

 

Cybersecurity

The UPU has approved security policy recommendations in order reduce the incidence of domain hijacking, phishing and spoofing in the postal sector.

UN digital cooperation

The postal sector is a key element of the World Summit on the Information Society (WSIS) which oversees the development of the Information Society.
 

Capacity building and training

A complete training package on Electronic Postal Services is also available on the Trainpost platform.



.POST Domain

The .POST internet top-level domain, managed by the UPU, protects and promotes the postal sector in cyberspace.

Latest news from the postal digital community

TradePost takes its first steps in Côte d’Ivoire

TradePost takes its first steps in Côte d’Ivoire

19.04.2026 — In early December 2025, Abidjan became the focal point of a new chapter in postal trade facilitation. Over five days, representatives of the Government of Côte d’Ivoire, customs authorities, La Poste de Côte d’Ivoire and designated postal operators from across West Africa met with the Universal Postal Union (UPU) to launch TradePost in the country.
Bridging the digital divide via the Post

Bridging the digital divide via the Post

17.04.2026 — The latest data from the International Telecommunication Union (ITU) has revealed that despite rapid growth in global connectivity, 2.2 billion people remain unconnected to the internet. This figure represents roughly a quarter of the global population, with most unconnected individuals living in low- and middle-income countries.
How postal services support women entrepreneurs

How postal services support women entrepreneurs

24.03.2026 — During International Women’s Month, the Universal Postal Union is highlighting how postal networks support micro, small and medium-sized enterprises (MSMEs), including women entrepreneurs seeking to reach international markets. As part of these efforts – and ahead of the launch of its Heya initiative supporting women-led businesses – the UPU spoke with Tunisian artisan Héla Chadi, whose experience shows how postal services can help connect local craftsmanship with global customers.