Letter post compendium
The Letter Post Compendium Online (LPCO) is a UPU publication that provides designated operators with operational information concerning international letter-post services.
Article 17-004 of the UPU Convention Regulations requires the International Bureau (IB) to publish, on the basis of information provided in accordance with article 17-003 of those Regulations, an official compendium of information of general interest relating to the implementation in each member country of the Convention and its Regulations.
The information contained in the compendium is vitally important, as it enables Union member countries and their designated operators not only to ensure due implementation of their relevant obligations under the Convention and its Regulations (including any amendments thereto), but also to provide their customers with information on postal services offered.
Benefits
- Electronic, fast, precise and containing up-to-date information that is accessible to postal partners
- Practical and easy for Posts
- Information in the compendium updated directly online (via the Internet) at any time
- Data exported for integration into existing systems
- Simplified search for specific data on the letter-post services of one or more designated operators, including recent changes
In response to changes to the UPU Acts and the evolving technological environment, the IB has developed a new version of the Letter Post Compendium Online to replace the previous edition.
The 2023 edition of the Letter Post Compendium Online is a web-based publication allowing easy editing and publication of postal service information. Designated operators can update their information in the compendium by means of an online questionnaire.
Access for accredited users
The Letter Post Compendium Online is accessible at compendiumletter.upu.int.
Accredited users can use the Letter Post Compendium Online only if they have a UPU account. Users without a UPU account are asked to register at hand2hand.upu.int, following the instructions set out in section 3.1 (User registration) of the authentication user guide available at www.upu.int/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf.
Once users have registered, they can request access to any of the compendia by logging into accounts.upu.int with their UPU account credentials and selecting their role for the Letter Post Compendium.
For any changes to the two persons currently accredited for each designated operator, please ensure that the registration is completed and the role is selected as described above.
For any technical issues, please do not hesitate to contact the IB’s Postal Technology Centre through its support platform accessible at https://support.upu.int. In the event that users forget their password or wish to change it, they should follow the steps in section 4 (Forget or change password) of the authentication user guide using the link provided above.
Contact
Should you require assistance or additional information, please contact the IB via the following e-mail address: letters@upu.int.
Parcel post compendium
The Parcel Post Compendium Online (PPCO) is a UPU publication that provides designated operators with operational information concerning international parcel-post services.
Article 17-004 of the UPU Convention Regulations requires the IB to publish, on the basis of information provided in accordance with article 17-003 of those Regulations, an official compendium of information of general interest relating to the implementation in each member country of the Convention and its Regulations.
The information contained in the compendium is vitally important, as it enables Union member countries and their designated operators not only to ensure due implementation of their relevant obligations under the Convention and its Regulations (including any amendments thereto), but also to provide their customers with information on postal services offered.
Benefits
- Access to the system for land rate bonus payments
- Electronic, fast, precise and containing up-to-date information that is accessible to postal partners
- Practical and easy for Posts
- Information in the compendium updated directly online (via the Internet) at any time
- Data exported for integration into existing systems
- Simplified search for specific data on the parcel-post services of one or more designated operators, including recent changes
In response to changes to the UPU Acts and the evolving technological environment, the IB has developed a new version of the Parcel Post Compendium Online to replace the previous edition.
The 2023 edition of the Parcel Post Compendium Online is a web-based publication allowing easy editing and publication of postal service information. Designated operators can update their information in the compendium by means of an online questionnaire.
Access for accredited users
The Parcel Post Compendium Online is accessible at compendiumparcel.upu.int.
Accredited users can use the Parcel Post Compendium Online only if they have a UPU account. Users without a UPU account are asked to register at hand2hand.upu.int, following the instructions set out in section 3.1 (User registration) of the authentication user guide available at www.upu.int/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf.
Once users have registered, they can request access to any of the compendia by logging into accounts.upu.int with their UPU account credentials and selecting their role for the Parcel Post Compendium.
For any changes to the two persons currently accredited for each designated operator, please ensure that the registration is completed and the role is selected as described above.
For any technical issues, please do not hesitate to contact the IB’s Postal Technology Centre through its support platform accessible at https://support.upu.int/s/en. In the event that users forget their password or wish to change it, they should follow the steps in section 4 (Forget or change password) of the authentication user guide using the link provided above.
Contact
Should you require assistance or additional information, please contact the IB via the following e-mail address: parcels@upu.int.
E-mail contacts for accounting forms and verification notes (VNs)
The list below provides email contacts for the electronic exchange of accounting forms and verification notes. You must be registered in order to download the list (same login and password as the UPU documentation portal).