The Postal Payment Services User Group (PPSUG) was established with an aim to ensure, within the worldwide electronic postal payment network, the continuing focus and degree of responsiveness required for the development of quality products and services in a highly competitive and dynamic payment services market environment.
The PPSUG acts within the Committee 4 of the Postal Operations Council.
Through the PPSUG, its members are able to enhance their electronic postal payment services, benefiting from:
- The PosTransfer trademark
- Adoption of the PPS Multilateral agreement
- Projects on quality of service implementation based on the Quality of Service standards
- An automated Clearing & Settlement, the PPS*Clearing
- The development of new technologies
The PPSUG contributed to the finalization of the PPS Operational Guide, PPS Multilateral Agreement, PosTransfer deployment and PPS Quality of Service standards, as well as the implementation of the PPS e-Compendium, the system for electronic inquiries related to postal payments (FEIS) and of the UPU collective trademark "PosTransfer".
The suite of software tools in use allows postal operators to offer electronic postal payment services, providing state-of-the-art guarantees to secure payments between operators and protecting the interests of consumers, senders and beneficiaries alike.
These are complemented with the UPU trademark “PosTransfer”, and a set of additional tools for business and quality support.
PPS key documents
Multilateral Agreement16.06.2020The Multilateral Agreement for Electronic Postal Payment Services governs the exchange of electronic postal payment services between its signatory parties (no need to negotiate bilateral agreements) and enables the execution of electronic postal payment orders in accordance with the Postal Payment Services Agreement and its Regulations. The document also provides guidelines for other bilateral agreements.
Quality of Service Standards16.06.2020The Postal Operations Council, the International Bureau of the Universal Postal Union and the PosTransfer Group have developed the quality of service standards for electronic postal payment orders, which are applicable to the entire worldwide electronic postal payment network (WEPPN). It includes the minimum requirements and measurements.
Operational Guide16.06.2020The document serves as a guide to support designated operators in creating and initializing Postal Payment Services (PPS), being also a reference document to help designated operators (DOs) improve/professionalize their PPS operations.
PPS*Clearing is a system which secures and facilitates settlement between designated postal operators exchanging postal payment services by electronic means in the same network.
PPS*Clearing is a centralized clearing and settlement system which prevents a multiplication of settlement agreements and periodic payments.
PPS*Clearing generates bilateral invoices, consolidates them and calculates net positions for each Designated operator. The clearinghouse receives payments from net debtors and pays net creditors on a weekly basis.
PPS*Clearing key documents:
PPS*Clearing Brochure22.02.2020Learn more about the postal payments clearing and settlement system.
Rules of Procedure22.02.2020
Rules of Procedure of the PPS*Clearing User Group.
The electronic Compendium (PPS eCompendium) is a system developed to centralize and facilitate the exchange of DOs postal payment services and countires' related information.
Facilitating DOs bi- and multilateral relations and opening of corridors.
To use PPS eCompendium only an Internet connection is necessary.
PPS eCompendium Guide:
FEIS - Financial electronic inquiry system
The Financial electronic inquiry system (FEIS) is a system developed to centralize, secure and facilitate the exchange of postal payment services related information between designated postal operators.
Even though FEIS was developed to mainly exchange PPS customer related information, such as inquiries and claims, it enables also the scure exchange of any other type of document.
FEIS is system agnostic, meaning that it is not connected directly to a designated operator's system, IFS, or other, used for the processing of PPS. FEIS recoverd information either from it's own database, or from the UPU Interconnection platform to facilitate and reduce manual inkeying of information.
To use FEIS only am internet connection is necessary. This enables the designated operator to either centralize the use of FEIS, call centre or customer care centre, or to grant access to its post offices directly, and a mix of both.
PPSUG documents & links:
PPSUG Rules of Procedure24.02.2021
Designated operators members of the PPSUG