This study interviewed Posts in 29 countries, as well as regional postal associations in Asia and
Africa (restricted unions). Among the Posts interviewed for this study, nearly two thirds offered e-wallet solutions, more than half offered financial services as agents, a little over a third offered traditional card-based payment solutions (such as debit cards), and approximately one-fourth offered point-of-sale (POS) solutions to their customers.
The role of Posts should ideally be to facilitate digital payments between micro, small and medium enterprises (MSMEs) and their customers and suppliers. As a trusted member of the community, Posts serve both as ambassadors and customer support to foster MSME digitalization.
Watch the webinar reviewing the outcomes and insights of the publication from below.
Africa (restricted unions). Among the Posts interviewed for this study, nearly two thirds offered e-wallet solutions, more than half offered financial services as agents, a little over a third offered traditional card-based payment solutions (such as debit cards), and approximately one-fourth offered point-of-sale (POS) solutions to their customers.
The role of Posts should ideally be to facilitate digital payments between micro, small and medium enterprises (MSMEs) and their customers and suppliers. As a trusted member of the community, Posts serve both as ambassadors and customer support to foster MSME digitalization.
Watch the webinar reviewing the outcomes and insights of the publication from below.
