Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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UPU conference emphasizes need for global cooperation in postal data utilization and protection
15.11.2024 — The UPU’s Conference on Postal Regulation, held amidst the Council of Administration sessions on 6 November, focused on the theme “Data Utilization in the Postal Sector – Opportunities and Challenges”.
UPU World Leaders Forum in Amsterdam Champions Innovation for Customer Trust
28.10.2024 —
The UPU World Leaders Forum, held on 22 and 23 October as part of Parcel+Post Expo, brought together key voices from the postal and logistics industry to discuss challenges in digital transformation and maintaining customer trust. The forum provided a collaborative space to address issues like artificial intelligence, cybersecurity, and inclusive innovation, exploring how the postal sector can adapt and continue serving as a reliable pillar of global communication and commerce.
Streamlining global airmail: airlines and postal services strengthen collaboration through the IATA–UPU partnership
08.05.2024 — As the representatives of the Co-Chairs of the IATA–UPU Contact Committee (American Airlines and Sweden), we are excited to share recent strides forward in cooperation between the aviation and postal industries to enhance global mail delivery. These joint efforts reflect these sectors’ shared commitment to addressing logistical challenges and improving service quality for customers worldwide.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.