UPU - Service desk - Video tutorial

01. Reporting an incident

How to report an incident to the UPU Service Desk?
(voice: english - Subtitles: english, french, spanish)

02. Search for an existing incident

How to check the status of an existing incident or service request?
(voice: english - Subtitles: english, french, spanish)

03. Submit a service request

How to submit a service request to the UPU Service Desk?
(voice: english - Subtitles: english, french, spanish)

04. Update an existing incident

How to respond to a service desk query or update the status of an existing ticket?
(voice: english - Subtitles: english, french, spanish)

Access to the UPU Service Desk

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