The UPU remuneration system for letters and small packets, known as terminal dues, ensures that the designated operator of the destination country is compensated for the costs associated with the handling, transporting and delivering of the postal items it receives from the sending designated operator.
Terminal dues system
The current methodology for the terminal dues system was established by the 2016 Congress and is applicable for the 2018–2021 period. It places countries in tiered groups and applies different rates based on postal development indexes (see country classification), with the goal of moving all countries into a single rate system. Rates also vary according to item format, with a different rate structure for small and large letters versus bulky letters containing documents and small packets containing goods.
The 2019 Extraordinary Congress revised the remuneration rates for bulky letters and small packets (known as E format rates), and approved the self-declaration of these rates, which will be introduced in two stages:
|Self-declaration of E format rates for flows between designated operators and the United States of America|
|All member countries have the option of introducing self-declared E format rates|
Latest IB Circulars
|IB circular 99/2020||Self-declared rates for E format letter-post items for flows to and from the designated operator invoking the accelerated implementation clause with effect from 1 July 2020 – provisional rates applicable to flows undifferentiated by format or under the sampling threshold|
|IB circular 98/2020||Self-declared rates for E format letter-post items for flows to and from the designated operator invoking the accelerated implementation clause with effect from 1 July 2020|
|IB circular 97/2020||Provisional 2021 quality-linked terminal dues rates|
|IB circular 76/2020||Final 2019 quality of service–linked terminal dues rates|
Statistics and accounting guide
A comprehensive collection of UPU provisions governing the terminal dues and transit charges and parcel post for 2018-2021. It contains practical details, instructions and examples for their implementation at the operational and accounting level.
Statistics and Accounting Guide (2020)
Statistics and Accounting Guide (2019)
Direct access is the access to all domestic letter-post services that a designated operator offers to other designated operators that send mail to its country, on conditions identical to those proposed to its national customers (rates, payment procedures, pre-sorting, customs requirements, etc.). Direct access is mandatory for countries in the terminal dues target system, but optional for new target-system countries and countries in the transitional system.
Calculation tools have been developed to assist designated operators in calculating their terminal dues in the period of the Istanbul Acts (2018–2021).
Istanbul Congress decisions (2016)
Geneva Extraordinary Congress decisions (2019)